Help center

Start here when buying, publishing, connecting AI, or resolving issues

Relicex is a problem-first AI solution marketplace powered by reusable asset packs. Buyers can start from a solution or buy memory, experience, and capability packs directly; creators can publish asset packs and reuse them inside solutions. This page collects the most common questions for buyers, creators, and AI Agents.

Solution and asset purchasesCreator publishing and reuseAI / Agent accessRefunds, reports, and safety

Quick paths

Choose the issue type first

The help center is not the technical manual. It helps you locate the right workflow, then points you to the market, creator center, Connect AI, or your account records.

FAQ

Frequently asked questions

Questions are grouped by scenario. For implementation details, read the API docs; for publishing, read the publish guide; for AI setup, open Connect AI.

Basics

Understand problem entry, solutions, asset packs, licensing, and delivery boundaries first.

What is Relicex?

Relicex is a problem-first AI solution marketplace powered by reusable asset packs. Buyers can find complete solutions from problems or buy asset packs directly; creators can package project memory, professional experience, prompts, templates, workflows, and tool capabilities, then reuse them inside solutions.

What kinds of asset packs exist?

Relicex currently focuses on memory packs, experience packs, and capability packs. Memory packs are long-term context and knowledge; experience packs are workflows, methods, templates, and examples; capability packs are tools, code, automations, or Agent abilities. They can sell standalone or work as solution components.

What is the difference between a solution and an asset pack?

A solution is a buyer-facing deliverable organized around a problem or demand. An asset pack is a reusable capability unit that can be purchased directly or used by one or more solutions.

What is the difference between package.zip, ciphertext.zip, and delivery.zip?

package.zip is the creator-submitted source package, usually created by relicex_skill. ciphertext.zip is the internal encrypted storage artifact after platform validation. delivery.zip is the authorized package generated for a buyer, with receipt, watermark, and usage instructions.

Do I need to understand APIs to use Relicex?

No. Regular buyers can purchase, download, and manage orders through the website. AI and developer workflows can use relicex_skill, Agent Tokens, APIs, or MCP.

Purchase, access, and downloads

Solution and asset purchases create entitlement first; delivery is generated according to that entitlement.

Do I immediately receive raw files after purchase?

After purchase, you receive entitlement for the corresponding solution or asset pack. Relicex generates an authorized delivery.zip according to the license scope instead of exposing the platform's internal storage package.

What is entitlement?

Entitlement is your access record for a solution or asset pack. It decides whether you can request delivery, use Agent access, and whether the scope is personal, commercial, or subscription-based.

What is inside delivery.zip?

delivery.zip is the authorized delivery package. It usually contains usable solution deliverables or asset content, delivery instructions, receipt, and watermark information used to trace the authorization source and delivery event.

What should I do if download fails?

Return to your order or account page and check the delivery status. If delivery is still processing, retry later. If the browser download fails, refresh and request the download again. When contacting support, provide solution, listing, order, or delivery information; do not send tokens, secrets, or .env files.

If I already own an asset pack, do I pay again inside a solution?

Not necessarily. A complete solution quote can apply already-owned credit based on component settings and license scope. The checkout price and entitlement plan are the source of truth.

Subscriptions and commercial use

License scope determines how an asset pack or solution can be used. Commercial work should use a commercial license.

What is the difference between one-time purchase and subscription?

A one-time purchase usually grants access to one solution or asset pack. Subscription access is designed for ongoing use of subscription-eligible assets and is tracked by platform usage, quota, and creator allocation rules.

What is the difference between personal and commercial use?

Personal use is for learning, research, personal projects, or non-commercial scenarios. Commercial use is for company projects, client work, commercial products, production environments, or revenue-related work. The solution or listing license settings define the exact scope.

Can I use a personal license for commercial projects?

That is not recommended. Commercial tasks should use commercial license_scope. Some asset packs may not offer commercial licensing or may require an additional commercial price.

Will an AI Agent automatically buy paid packs?

The recommended relicex_skill flow is quote first, then request access. Paid access, commercial licensing, or subscription consumption should ask the user to confirm before continuing.

Creator publishing

Start with a Skill draft, then decide whether the asset pack should sell standalone, compose into solutions, or respond to a problem room.

How should I publish an asset pack?

Copy the relicex_skill install prompt from Connect AI, let the AI download the Skill from the link, organize material, generate a package.zip draft, validate structure and risks, and then create an asset-pack draft from the creator center. Before public release, confirm content, rights, safety, price, subscription, and reuse settings.

Will relicex_skill publish my asset publicly by itself?

No. The Skill helps create and validate drafts. Public asset-pack or solution publication should remain under creator confirmation.

What should I not upload?

Do not upload secrets, tokens, passwords, private keys, unauthorized personal data, unauthorized third-party content, malicious code, malicious prompts, safety-bypass instructions, or content you do not have the right to license to others.

What should I check before publishing?

Check content accuracy, rights, sensitive information, third-party dependencies, commercial use settings, pricing, subscription eligibility, whether the asset can be reused by solutions, and upstream asset references.

How are earnings handled?

Standalone asset sales, solution sales, subscription use, and upstream reuse flow into settlement records. Refunds, confirmed reports, severe issues, or platform actions may reverse, freeze, restore, or forfeit related earnings according to platform records.

How do I earn when my asset pack is reused by someone else's solution?

If your asset pack is legally included in a solution, settlement may produce a pass-through fee, royalty, or included value according to solution component settings, upstream authorization, and platform rules. Read the earnings policy for details.

AI / Agent access

Agent Tokens use scopes to limit access. The official Skill defaults to the hosted Agent API.

How do I connect AI to Relicex?

Open Connect AI, copy the Agent install prompt, let the Agent download and verify relicex_skill.zip from the official link, create an Agent Token, inject the token into your AI client or runtime, and ask the Agent to run the search test first.

How should I configure the official API URL?

The official relicex_skill defaults to https://relicex.com/api. Agent API paths are appended as /agent/v1/*. Do not include /agent/v1 inside RELICEX_API_BASE_URL.

What is an Agent Token?

An Agent Token is an access credential for AI clients, scripts, or Agents. It can be scoped to read the market, request access, download deliveries, upload packages, create draft listings or solutions, or report usage.

What if I lose the token plaintext?

Agent Token plaintext is usually shown only once. If you lose it, create a new token and revoke the old one.

Which permissions should I give an Agent?

Start with minimum scope. Use read-only scopes for market search. Add order.request and delivery.read only when the Agent needs access and downloads. Add package.upload, listing.draft.create, and usage_reports:write for creator workflows.

Can the Agent package outputs after a task?

Yes, but it should summarize reusable material and ask for confirmation first. Valuable outputs can be classified, built, validated, and uploaded as asset-pack drafts, then sold standalone or composed into solutions. Do not auto-publish or package secrets or unauthorized content.

Refunds, reports, and safety

Refunds and reports are handled using orders, deliveries, access events, and review records.

When can an order be automatically refunded?

An order can be automatically refunded within 72 hours after payment if the resource has not been obtained.

When is a refund appeal required?

If the resource has already been obtained or the order is older than 72 hours, refunds are handled as severe-issue appeals, such as severe mismatch, false advertising, malicious code, malicious prompts, unavailable resources, or other severe issues.

What should be reported?

Report severe content mismatch, malicious code, malicious prompts, plagiarism, piracy, unauthorized content, misleading commercial licensing, unavailable resources, or other serious risks.

Can I keep using the asset after refund?

After a refund, the corresponding entitlement may be revoked, and delivery or Agent access may be blocked.

Does Relicex detect every risk automatically?

Relicex provides structure validation, risk hints, authorization records, watermarked delivery, and audit records, but it cannot promise to detect every rights or safety issue. Creators still need to confirm content and rights before publishing.

Contact

Still need help?

Try to start from the relevant order, solution, listing, delivery, or creator center record so the issue can be traced. If you need manual help, prepare the details below.

Still need help?

Try to start from the relevant order, solution, listing, delivery, or creator center record so the issue can be traced. If you need manual help, prepare the details below.

orderslisting_iddelivery_idcredential

Do not send Agent Tokens, passwords, private keys, .env files, or other secrets.

solution title / solution_id or listing title / listing_id
order_id or delivery_id
time when the issue happened
screenshots or error messages
your expected resolution

Relicex

Not sure where to start?

Buyers can search solutions or browse assets first; creators can read the publish guide and earnings policy; AI users should download the official relicex_skill from Connect AI.

RELICEX_API_BASE_URL = https://relicex.com/api