Report issues, bugs, security risks, or product feedback

Use this page when you run into purchase, delivery, credential, Agent Token, relicex_skill, or publishing issues. To protect your account, do not send full credential values in emails or screenshots.

Support mailboxrelicex2026@outlook.com

Security mailboxrelicex2026@outlook.com

Bugs and page errorsOrders and deliveryCredentials and Agent TokensSecurity issues

Feedback types

Choose the closest issue type first

You do not need a formal report. Tell us what you did, what you expected, what actually happened, and include relevant IDs or screenshots.

Bug report

Page errors, broken buttons, API failures, client-side crashes, capability runtime issues, or behavior that does not match expectations.

Credential / Token issue

Credential Vault, Agent Token, relicex run, credential setup, access logs, or scope permission issues.

Order / entitlement / delivery

Purchases, entitlements, subscriptions, delivery.zip downloads, delivery status, refunds, or unavailable assets.

Creator / publishing

package.zip uploads, manifest validation, draft listings, earnings, usage reporting, or creator-center issues.

Product feedback

Feature requests, product experience suggestions, missing docs, or beginner onboarding feedback.

Security issue

Vulnerabilities, credential exposure risk, permission bypass, suspicious access, malicious content, or other high-risk issues.

Contact channels

Copy the address and send from your preferred inbox

The mailboxes are shown directly below. Copy an address and send from the email service you already use; this page will not open a mail client automatically. Send security issues to the security mailbox separately.

support

General support and bug reports

Use this for page errors, orders, downloads, credential setup, Agent Tokens, docs, and product feedback.

relicex2026@outlook.com

Copy this address and send the report from your preferred email service.

Open help center

security

Security vulnerabilities and credential risks

Use this for vulnerabilities, suspected credential exposure, permission bypasses, suspicious access, or malicious content. Do not send full credential values.

relicex2026@outlook.com

Copy this address and send the report from your preferred email service.

View status page

Safety reminder

Do not send full credential values

Relicex support does not need your full API keys, tokens, API secrets, passwords, private keys, or .env files. IDs, screenshots, and the last 4 characters are usually enough for investigation.

Safe to include

Page URL or action path

package_id / listing_id / delivery_id / order_id

Browser error screenshots or error text

Last 4 characters of an Agent Token

Credential name / environment variable, such as OPENAI_API_KEY

Do not include

Full API keys / tokens / API secrets

Passwords, private keys, cookies, or .env files

Full Agent Token plaintext

Exchange API Secret or Passphrase plaintext

Unauthorized personal data or third-party confidential material

Report template

Copy this template to help us diagnose faster

You can paste this structure into an email. Leave unknown fields blank, but include time, related pages, and screenshots when possible.

Email report template

Issue type: Bug / Credential / Order delivery / Creator publishing / Security / Product feedback

1. What happened:

2. Steps to reproduce:
   - Step 1:
   - Step 2:
   - Step 3:

3. Expected result:

4. Actual result:

5. Related details:
   - Page URL:
   - package_id:
   - listing_id:
   - order_id:
   - delivery_id:
   - Credential name / environment variable:
   - Last 4 characters of Agent Token:

6. Screenshot or error message:

Safety reminder: do not paste full API keys, tokens, API secrets, passwords, private keys, or .env files.

Relicex

Still not sure where to start?

Start with the Help Center FAQ. For online service, download, or Agent API issues, also check the static status page.

Open help center View status page Go to account center